Consumer Action - Find your bank regulator (2024)

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Help Desk FAQ Tags/Keywords FAQs

Released: October 16, 2018

Help Desk FAQ

Banking

Who regulates my bank?

The Federal Financial Institutions Examination Council (FFIEC) is a good place to start looking for that information. Click here to visit the FFIEC website.

When you get to the FFIEC website, enter the name of your bank or financial institution in the search field. You will be taken to your specific bank's name or to a list of banks that have similar names that you can select your bank from.Next to the bank name, you will find the name of the appropriate bank regulatory agency that can help you. Click on the regulator’s name and you will be taken to the website for that regulator, where you canfile a complaint or ask a question.

If you don't know the name of your bank, find it on your bank or credit card statement. On the FFIEC website, you can click on the search button without entering a bank's or financial institution’s name, resulting in an alphabetical listing of banks along with the name of the appropriate regulator.

To find a list of bank operating subsidiaries, which may have different names than their parent companies, click here.

If you can’t find your bank's name or you have a banking question, you can contact any of the federal bank regulators below:

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Consumer Action - Find your bank regulator (2024)

FAQs

How do I find my bank regulator? ›

If you can't find your bank's name or you have a banking question, you can contact any of the federal bank regulators below:
  1. Office of the Comptroller of the Currency: 800-613-6743.
  2. Federal Reserve Board: 888-851-1920.
  3. Federal Deposit Insurance Corporation: 877-275-3342.
  4. National Credit Union Administration: 800-755-1030.
Oct 16, 2018

Who is responsible for ensuring you have enough money in your account to cover your transaction? ›

It is your responsibility to ensure you have sufficient funds available in your account to cover the amount of any payments you initiate. If your account does not contain sufficient funds to cover the payment, any overdraft protection you may have on the account will be used.

What are the regulatory requirements of a bank? ›

Common bank regulations include reserve requirements, which dictate how much money banks must keep on hand; capital requirements, which dictate how much money banks can lend; and liquidity requirements, which dictate how easily banks can convert their assets into cash.

What is the banking regulation consumer protection? ›

The FDCPA was designed to eliminate abusive, deceptive, and unfair debt collection practices. The federal law also protects reputable debt collectors from unfair competition and encourages consistent state action to protect consumers from abuses in debt collection.

What are the three bank regulators? ›

The regulatory agencies primarily responsible for supervising the internal operations of commercial banks and administering the state and federal banking laws applicable to commercial banks in the United States include the Federal Reserve System, the Office of the Comptroller of the Currency (OCC), the FDIC and the ...

Does every bank have a regulator? ›

The Federal Reserve is the federal regulator of about 1,000 state-chartered member banks, and cooperates with state bank regulators to supervise these institutions. The Federal Reserve also regulates all bank holding companies.

What is an example of a no sufficient fund check? ›

Colloquially, NSF checks are also called “bounced” or “dishonored” checks. Suppose you have $500 in your account and attempt to make a $1,000 purchase with a debit card. In such a situation, if you haven't opted in for the overdraft plan, the transaction will be declined.

What agency holds banks accountable? ›

The OCC charters, regulates, and supervises all national banks and federal savings associations as well as federal branches and agencies of foreign banks. The OCC is an independent bureau of the U.S. Department of the Treasury.

Can you go to jail for not paying overdraft account? ›

Having an overdrawn bank isn't considered a criminal offense, so you won't go to jail.

What do bank regulators do? ›

One of the oldest federal agencies, the Office of the Comptroller of the Currency (OCC) was established in 1863 by the National Currency Act. 1 Its main purpose is to supervise, regulate, and provide charters to banks operating in the U.S. to ensure the soundness of the overall banking system.

Who is responsible for regulatory compliance at a bank? ›

Bank compliance officers ensure that a bank's policies, procedures, and practices adhere to federal regulations. Their duties include advising financial administrators, accounting managers, and other bank employees about servicing customers within federal guidelines.

Who regulates banks? ›

The OCC ensures that national banks and federal savings associations operate in a safe and sound manner, provide fair access to financial services, treat customers fairly, and comply with applicable laws and regulations.

How do you file a complaint against a bank with the FDIC? ›

You may also file a complaint via the FDIC's FDIC Information and Support Center. State your inquiry or complaint, making certain to include the name and street address of the bank. Provide a brief description of your complaint. Enclose copies of related documentation.

How do I complain about a bank in the USA? ›

Contact your bank directly first. It is most likely to have the specific information you need and is in the best position to resolve your problem. Visit HelpWithMyBank.gov where you will find answers to frequently asked questions and other resources. Fill out the Online Customer Complaint Form.

What is the bank's responsibility to customers? ›

The contract between the banks and customers should be easily understood by the common man. It is the responsibility of the bank to make the customer understand interest rates, the risk involved and all other terms and conditions. Banks should not hide anything from the customer before the signing of the agreement.

Who is the regulator for U.S. bank? ›

The Office of the Comptroller of the Currency (OCC) is an independent bureau of the U.S. Department of the Treasury. The OCC charters, regulates, and supervises all national banks, federal savings associations, and federal branches and agencies of foreign banks.

Who is the federal bank regulator? ›

The Federal Reserve is responsible for supervising--monitoring, inspecting, and examining--certain financial institutions to ensure that they comply with rules and regulations, and that they operate in a safe and sound manner.

What are bank regulators called? ›

Learn about our editorial policies. There are numerous agencies assigned to regulate and oversee financial institutions and financial markets in the United States, including the Federal Reserve Board (FRB), the Federal Deposit Insurance Corp. (FDIC), and the Securities and Exchange Commission (SEC).

Is the FDIC a bank regulator? ›

In addition to its role as insurer, the FDIC is the primary federal regulator of federally insured state-chartered banks that are not members of the Federal Reserve System. The FDIC carries out its mission through three major programs: insurance, supervision, and receivership management.

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